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How Eurostar’s Temple Mills Depot is building a culture of Continuous Improvement

At Eurostar’s Temple Mills depot, Continuous Improvement has shifted from a side initiative to a driver of operational success. With…
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Lean manufacturing 4.0

Smart Lean and Smart Six Sigma, including their many different names, are on the rise. Smart Industry is making Lean…
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Lean Manufacturing

What is Lean Manufacturing? Lean Manufacturing is a management philosophy aimed at generating the maximum amount of value for the…
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Celebrating Aleksandra’s Black Belt project achievements

Aleksandra Mozdzynska’s Lean Six Sigma Black Belt project set out to expand Scotland’s Reproductive Tissue Programme beyond its central belt,…
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Black Belt project saves media company £140,000

At a leading media company, the traditional daily newspaper still rolls off the presses, but with it comes unavoidable “waste”…
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How one trainer achieved a student project success rate of 78% and an ROI of 700%

After some two decades of training people in Lean Six Sigma, we have concluded that one issue hinders nearly everyone…
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Simplifying Media Service Requests: A Lean Six Sigma Project in Education

At a major educational institution, a Lean Six Sigma Black Belt project transformed how photography and videography requests were handled….
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Streamlining HRM Processes at an educational institution

At an educational institution’s Service Center HRM, a six-month Lean Six Sigma Green Belt project tackled inefficiencies in processing employee…
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Speeding up public record releases: a lean six sigma approach

In just five months, a public sector organization cut record request processing time from four hours to under one, a…
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Helping customers use self-service to reduce calls

In the fast-paced world of telecommunications, reducing avoidable customer service calls is key to improving both efficiency and satisfaction. This…
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Improving covenant monitoring in a bank: a practical Lean Six Sigma journey

In just 4.5 months, a major bank transformed its covenant monitoring process, cutting average response times by over 50% and…
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Improving customer communication in pension fund administration

In the world of pension fund administration, clear and timely communication isn’t just important, it’s essential. Faced with a spike…
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