Author: Tom Lindsen
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What is Six Sigma?
Six Sigma is a structured, data-driven methodology aimed at eliminating defects and improving quality by optimizing business processes. Built on five phases—Define, Measure, Analyze, Improve, and Control—it helps organizations reduce…
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Kanban
Kanban is a visual workflow management system developed at Toyota to improve productivity and support Just-In-Time production. It uses cards or boards to signal when items are needed, helping teams…
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Hoshin Kanri
Hoshin Kanri is a strategic planning method that aligns improvement efforts across all levels of an organization toward a unified goal—often referred to as “true north.” It integrates tools like…
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The Basics of Poka Yoke
The Lean Six Sigma methodology offers many tools to improve your processes with. To help you get started with these tools, we thought it helpful to highlight the most useful…
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The Epic of Lean Six Sigma Terminology
Is it Lean? Is it Six Sigma? Is it Kaizen, Genryou, or TQC? If the language of process improvement feels like a modern-day Tower of Babel, you’re not alone. Despite…
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No AI Success Without Lean Six Sigma 🚀
AI promises to transform operations, but only if your processes are already under control. Without clean, consistent data, AI becomes a high-tech amplifier of your existing inefficiencies. 📉 Before you…
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Helping Customers Use Self-Service to Reduce Calls
In the fast-paced world of telecommunications, reducing avoidable customer service calls is key to improving both efficiency and satisfaction. This six-month Green Belt project set out to increase usage of…
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Improving Customer Communication in Pension Fund Administration
In the world of pension fund administration, clear and timely communication isn’t just important, it’s essential. Faced with a spike in customer inquiries about income statements, one professional services firm…
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Uptime Improved Carton Machine
In just six months, a Lean Six Sigma Black Belt project transformed operations at a consumer goods packaging facility, delivering over $33,000 in monthly savings. By targeting excessive downtime across…